Legal
Privacy Policy
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At SourSync, we take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have. Please read it carefully.
1. Information We Collect
Information you provide directly
When you register for SourSync, join our waitlist, or contact us, we collect information such as your name, email address, company name, job title, and any other details you choose to share.
Information collected automatically
When you use our platform, we automatically collect usage data including IP address, browser type, operating system, pages visited, time spent, and referring URLs. We use cookies and similar tracking technologies to improve your experience.
Information from third parties
We may receive information about you from third-party services you connect to SourSync, such as your email provider or business tools, strictly to deliver the service you requested.
2. How We Use Your Information
To provide and improve our service
We use your information to operate SourSync, process your requests, send you product updates, and continuously improve our platform features.
To communicate with you
We may send you service-related emails (account confirmations, security alerts), product announcements, and marketing communications. You can unsubscribe from marketing emails at any time.
To ensure security and prevent fraud
We analyse usage patterns to detect suspicious activity, protect our users, and comply with legal obligations.
3. How We Share Your Information
We do not sell your data
SourSync does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Service providers
We work with trusted third-party vendors (hosting, analytics, email delivery, payment processing) who process data on our behalf under strict confidentiality agreements.
Legal requirements
We may disclose your information when required by law, court order, or to protect the rights and safety of SourSync and its users.
4. Data Retention
Retention period
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
5. Your Rights
Access, correction, and deletion
Depending on your jurisdiction, you have the right to access, correct, or delete the personal data we hold about you. You may also have the right to data portability and to restrict or object to certain processing activities.
How to exercise your rights
To exercise any of these rights, please contact us at privacy@soursync.com. We will respond within 30 days.
7. Data Security
How we protect your data
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
Cross-border transfers
SourSync operates globally. Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all international transfers in accordance with applicable data protection laws.
9. Changes to This Policy
Policy updates
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a prominent notice on our website. Your continued use of SourSync after changes become effective constitutes your acceptance of the updated policy.
10. Contact Us
Get in touch
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@soursync.com or through our Contact page.
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